I can safely say I’ve had my fair share of bad comments. In fact, just this week I received probably the harshest one yet (spelling errors and all):
hello my name is Alix i live in the uk and i have one thing to say to you. you call yourself a writer ok not got a problem with that but i think a writters main obective in life is to wite about subjects in a open minded way your comments on many subjects are ofensive, outragous and very critical. i find myself not seeing you as a wirtter but a very one minded and one opinioned person who in “My Opinon” should take a brake from writting on subjects which you clearly have no understaning of or concept of. and focus on what the world is really about and im sure you will cearly realise that the probem with this world todays is people like you! who set out there day to cause upset and complete disruption for every one around you. and this i find only happens in people who inside themselves are very comfused and unhappy, so to stop these things from happeing you find it in yourself to unnesserly put these insulting and agin very outragouse commments out there. to be honest i wish people like you didin’t have internet acces becasue your comments do nothing but cause great harm and is a waste of time.
that is all i have to say i hope you read this and understand what iam saying to you and to hoestly find it in yourself to take this as a heping hand.
So what to do when you receive comments like the one above? Granted, it wasn’t a death threat or anything, but it kinda makes you wonder if others might feel the same way. And if so, do you care?
My comment policy on my personal site is fairly loose. I will allow comments as long as they don’t personally attack me, defame others, and don’t have unnecessary swearing. My policy warns that to break the policy is to risk deletion. And, I will admit, the above comment was pushed rather quickly into my moderation queue until I could decide what to do with it.
On raproject, we have a similar comment policy. Personal attacks aren’t allowed, and neither is advertising. We also try to promote comments that add to the discussion.
Another example of a comment policy is over at One Man’s Blog. He doesn’t allow commercial links and would like commenters to leave real names (no nicknames).
My question to the reader, what is your comment policy? And if you have one, what kind of comments do you like to have?
I’ll conclude with a quote from Liz Strauss’s WordCamp transcript:
We have one rule on my blog: be nice.
I’m a firm believer in the more rules you put on a blog, the more loopholes people will find to break them.